QUOTE
Perhaps veering off topic, but none-the-less, talking about in-flight service.
Flying back to Melbourne from holidays with my partner New Years eve just past. A 6 hour flight including a 2 hour stop-over. Re-boarding after the stop-over, about 6.00pm in the evening, we sit down. We're flying business class. We're tired. We're the only paying passengers in business, the rest are off-duty attendants.
And then ...
The male attendant (who obviousbly bats for our team), after serving his colleagues with complimentary drinks and ignoring my partner and I and, after other colleagues sat down, serving them with complimentary drinks and again ignoring my partner and I and, after my partner says \"excuse me, we would like a drink as well\" turns to my partner and has the audacity to say \"you're excused\" in a very snippy voice (after all we had just disturbed his socialising) turns his back, says \"in a minute\" with this back turned, finishes his conversation and then turns back to us and asks us if we would like a drink.
Needless to say, both my partner and I are fuming by this stage and maybe, we would have excused his behaviour (although maybe not) if he was in fact busy, but he was having a good natter with his friends. Needless to say, halfway through the flight, my partner lodged a complaint with the head purser, who said that such behaviour was inexcusable in business class (we in fact said that such behaviour was inexcusable regardless of which class you fly), and as we landed, she presented us with a nice bottle of red to see in the New Year - which we promptly drunk at a New Years Eve party in Melbourne after consuming numerous vodka shots - but then that's another story.
Flying back to Melbourne from holidays with my partner New Years eve just past. A 6 hour flight including a 2 hour stop-over. Re-boarding after the stop-over, about 6.00pm in the evening, we sit down. We're flying business class. We're tired. We're the only paying passengers in business, the rest are off-duty attendants.
And then ...
The male attendant (who obviousbly bats for our team), after serving his colleagues with complimentary drinks and ignoring my partner and I and, after other colleagues sat down, serving them with complimentary drinks and again ignoring my partner and I and, after my partner says \"excuse me, we would like a drink as well\" turns to my partner and has the audacity to say \"you're excused\" in a very snippy voice (after all we had just disturbed his socialising) turns his back, says \"in a minute\" with this back turned, finishes his conversation and then turns back to us and asks us if we would like a drink.
Needless to say, both my partner and I are fuming by this stage and maybe, we would have excused his behaviour (although maybe not) if he was in fact busy, but he was having a good natter with his friends. Needless to say, halfway through the flight, my partner lodged a complaint with the head purser, who said that such behaviour was inexcusable in business class (we in fact said that such behaviour was inexcusable regardless of which class you fly), and as we landed, she presented us with a nice bottle of red to see in the New Year - which we promptly drunk at a New Years Eve party in Melbourne after consuming numerous vodka shots - but then that's another story.
[ January 22, 2004, 03:43 PM: Message edited by: Mixie ]
