Great quote from the article:
QUOTE
But real change will come when fans themselves start doing what the older gentleman next to me, who was faithfully following the game on his scorecard, did: He turned to the lout who was trying to pick a fight with a Sox player and said quietly, ''Hey, why don't we all just enjoy some baseball here?''
It shamed the guy into sitting down. He knew the older man was right: That was why we were all at the ballpark in the first place.